Frequently asked questions
What are your design fees?
We tailor every proposal to your specific needs. Design estimates are based on the scope of work for the program and payment is due prior to starting any design work.
How long is production of an order?
Custom uniforms are produced and shipped in 4-6 weeks.
Do you have minimums?
We are proud to offer our clients no minimums on most uniform pieces.
Do you charge for samples?
Clients are responsible for payment of any samples produced as part of the design process. Samples are non-refundable.
How long does it take to see samples of my designs?
Depending on the number of positions and program size, samples take anywhere from 2-6 weeks.
When should I place my order?
When placing an order, make sure you account for receiving, fitting, and alteration time prior to your opening date in addition to our 4-6 week production time.
Do you do alterations and installations?
We do not offer alteration services, however, when assisting with an installation, we will work closely with local alteration companies or property personnel to make sure the program is tailored based on the approved designs.
What is a style guide?
A style guide is a digital document that outlines the approved uniform designs, plus suggested footwear to complete the look, care instructions, grooming standards, and guidelines for non-uniformed positions.